Can we Blast anyone who has ever eaten with us?
No. A guest must approve the connection before any Blast is delivered. Blasts is built for existing relationships, and RestaurantBlasts is built for the guests who have connected with your restaurant, not a purchased list or a marketplace audience.
That is a feature, not a limitation. It is why a Blast from you lands on a guest's screen with your name and photo instead of being filtered as marketing.
How does a restaurant establish Blasts connections with guests?
By putting the invite where the guest already is: a personal invite link in reservation confirmations and loyalty welcome emails, a 4-digit connection code or QR on the receipt, table tent or pickup bag, or personalized invitations sent to an opted-in guest roster through Amazon SES, Microsoft 365 or Gmail. The guest accepts once and receives Blasts through the iOS or Android app, a browser extension or blasts.app.
Public organization codes let a guest request a connection from printed material; your restaurant approves. Step-by-step setup will be published in the RestaurantBlasts rollout guide once confirmed against current Blasts documentation.
How are Blasts different from SMS marketing for restaurants?
Blasts have no per-message carrier fee, travel over encrypted tunnels rather than the carrier network, show your restaurant's name and photo with a Promo, Event or VIP badge, and report read acknowledgements from confirmed actions. They require the guest to connect first, which SMS does not.
What does it cost to Blast 2,000 regulars about a slow Tuesday?
A typed Blast consumes one credit per recipient, so 2,000 credits; a voice Blast from the chef consumes two per recipient. Credits are prepaid, never expire, and are available at partner pricing through BlastCredits.com.
Can we send events, polls or take a deposit inside a Blast?
Yes. Blasts supports events with a countdown and calendar attachment, interactive polls, payment links, cloud attachments, rich typed messages with images and links, and voice Blasts up to 3 minutes with auto-transcription.
Blasts also integrates with Stripe and PayPal for payments and with Calendly and Cal.com for bookings, so a wine-dinner Blast can carry the deposit link and the calendar entry together.
Will guests feel spammed?
Guests decide. They approve the connection, and at any time they can mute you for 24 hours, set quiet hours, turn on Do Not Disturb, or cut you off silently. Blasts also auto-delete after 30 days, so an old offer does not linger.
Do we need a subscription or a marketing platform contract?
No. Credits are one-time deposits with no monthly subscription requirement, and they never expire. Buy what your guest count needs and top up when you grow.
Does this work for a group with several locations?
Yes. Distribution lists let you name a group once, such as one location's regulars or the group-wide wine club, and reach every member at the same time with no per-recipient cap. Large lists can be staggered into daily waves.