Blasts for restaurants, bars and cafes

You earned the customer. Keep the connection.

Turn reservations, loyalty memberships and repeat guests into a direct audience you can reach again. Specials, events and updates land on their screen, not in a promotions tab.

Built on Blasts. Guests connect once, control what they receive, and you pay no per-message carrier fee.

Three nights every operator recognizes

Getting a guest through the door the first time is the expensive part. Losing them afterward is quiet and constant.

The regular you never hear from again

She came in three Fridays in a row in the spring, joined the loyalty program, then stopped. Your email about the new patio went to 4,000 addresses and was opened by 600. She wasn't one of them. Nobody knows why, and nothing in your stack would have told her directly.

The Tuesday with 40 open covers

A big party canceled at noon and the dining room is half empty tonight. The right move is a same-day offer to people who already love the place. Instead you post to social, where the algorithm decides who sees it, or you pay a per-message SMS bill to a list you are not sure is still opted in.

The wine dinner that sold out to the wrong people

You planned a chef's table for your best guests. The announcement went to a marketplace app and a mass email; strangers grabbed the seats and your VIPs found out from Instagram after it sold out. There was no way to reach the 80 people who mattered first.

There's another way

Connect once. Communicate directly.

Blasts is built around persistent connections between parties who already know each other. A guest connects with your restaurant once. From then on you have a direct, encrypted channel that puts your message on their phone or desktop screen with your name and photo and a badge that says whether it is a Promo, an Event, a VIP invitation or just an FYI.

  • A connection must exist before a Blast is delivered. Guests approve you; you cannot Blast someone who has not connected.
  • Blasts travel over an encrypted Blasts connection, not through the SMS carrier network or an email server.
  • Guests stay in control: they can mute you for 24 hours, set quiet hours, or disconnect silently at any time.
  • Delivered, read and reply counts come from confirmed guest actions, not tracking pixels.

Where a restaurant connects with its guests

You already have several moments when a guest gives you their attention. RestaurantBlasts puts the invitation exactly there. Acquire the guest with everything you do today; connect once; reach them again.

  1. Reservation, loyalty signup or the check

    The confirmation email, the loyalty welcome, the receipt or the table tent: your guest is already paying attention. That is where the invitation goes.

  2. Guest connects once

    One tap or one code, and the guest approves your restaurant. No mobile number to collect, no list to buy.

  3. You can reach them again

    Tonight's special, the wine dinner, first access for VIPs, delivered to their screen with your name and photo on it.

Placing the invitation in your reservation and receipt flow removes friction; it does not replace the guest's approval, and guests can mute or cut you off silently.

What restaurants use a direct guest channel for

Not every message belongs on a guest's screen. These earn their place.

Fill a slow night

A same-day Promo Blast to your regulars list: tonight only, a complimentary starter with any entree. Sent at 2 p.m., seen on the guest's phone, no per-message SMS bill.

Announce events guests can add to their calendar

Wine dinners, tasting menus, live music, brunch pop-ups. Send as an Event Blast with a countdown and a calendar attachment so the date lands where the guest will see it again.

Give VIPs first access

A VIP-badged Blast to your top 100 guests 48 hours before the public announcement. Chef's table, holiday reservations, New Year's Eve seating.

New menu, new season, new hours

A typed Blast with photos of the fall menu, or an FYI when you change hours, close for a private event, or open a second location.

Loyalty and rewards moments

Points balances, reward unlocks, birthday-month offers and double-points weekends, sent to the loyalty list with a link back to the program.

Pre-orders, deposits and RSVPs

Holiday pies, catering trays, prix fixe deposits or a headcount poll for a ticketed dinner. Blasts supports payment links and interactive polls inside the message.

Why this belongs beside email, SMS and social

You spent real money to acquire each guest: ads, delivery-app commissions, discounts, a marketing agency. Email only works when the guest notices and opens it. SMS charges you per message and lives under strict opt-out rules. Social reaches whoever the platform decides to show it to. None of them was built for a restaurant that already knows exactly who its best guests are.

One prepaid credit per guest, no carrier fee

Credits are bought once and never expire, with no monthly subscription. One typed Blast to one guest is one credit; a voice Blast from the chef is two. A weekly Blast to 3,000 regulars is 3,000 credits, and there is no per-message carrier bill for reaching the guests you already won.

It reaches the guest, not the promotions folder

The Blast appears on the guest's screen with your name and photo. Read acknowledgements tell you who actually saw tonight's offer, from confirmed actions rather than open pixels.

It fits the moments you already own

Reservation confirmations, receipts, loyalty signups and welcome emails already go out every day. Adding an invitation to them costs nothing extra and turns those moments into a durable connection.

It plays with the tools you have

Blasts integrates with Stripe, PayPal, Calendly and Cal.com, Zapier, and CRMs such as HubSpot, so payment links, bookings and guest records can stay in the systems you already run.

Email vs. SMS vs. Blasts for guest communication

EmailSMSBlasts
Reaches guests who ignore promotional emailDepends on whether the person opens emailYes, if you hold consented mobile numbersDelivered to the connected person's phone or desktop screen
Per-message costLowPer message, per carrierOne prepaid credit per typed Blast; credits never expire
Tells you who actually saw tonight's offerOpen-tracking pixels onlyDelivery onlyRead acknowledgements from confirmed actions
Guest must have connected firstNoConsent requiredYes, by design
Events with countdown and calendar attachmentManual .icsNoBuilt in, plus polls and payment links

Comparison reflects published Blasts.app product information as of August 2026 and general characteristics of email and SMS. A cost model for your guest count and send frequency will be part of the rollout guide.

Built for the guests you already have

Blasts is not a way to advertise to people who have never heard of you, and RestaurantBlasts does not pretend otherwise. It is built for the audience a restaurant works hardest to earn: guests who have booked, eaten, joined and come back. That constraint is exactly why a Blast from your restaurant feels like a note from a place they like, not a marketing text.

  • Guests connect once at the reservation, the check or the loyalty signup; you do not need to buy or manage a mobile-number list.
  • A guest can mute you, set quiet hours, or disconnect without telling anyone, so the list stays made of people who want to hear from you.
  • The connection is with your restaurant, so it survives a change of email marketing vendor or reservation platform.

For the person who will set it up

Implementation detail: how the guest connection is built

For the owner, general manager or marketing lead who will set it up. Everything below reflects published Blasts documentation.

  1. Invite link in confirmations and welcomes

    Add your personal invite link (blasts.app/connect/[ID]) to the confirmation and reminder emails your reservation system already sends, and to the welcome message new loyalty members receive. The guest taps once and approves the connection.

  2. Connection code at the check and the counter

    Print your 4-digit connection code, or a QR to your invite link, on the receipt, the table tent, the menu insert or the pickup bag. Public organization codes work the way blasts.app describes for a bill or flyer: the guest requests, your restaurant approves.

  3. Invite the guests already on file

    If your loyalty program or reservation platform gives you an opted-in guest list, upload that roster and send personalized Blasts invitations at scale through Amazon SES, Microsoft 365 or Gmail. Each guest still accepts before anything is delivered.

  4. Where guests receive Blasts

    Most guests connect on the iOS or Android app. Others use a browser extension for Chrome, Edge, Brave and other Chromium browsers, or the responsive web app at blasts.app.

  5. Lists and message types

    Build distribution lists for regulars, brunch guests, private-dining clients, the wine club and each location; there is no per-recipient cap. Send typed Blasts with photos of tonight's special, a voice note from the chef up to 3 minutes, an Event Blast with a countdown and calendar attachment, a poll or a payment link, each carrying a Promo, Event, VIP or FYI badge.

Roster invitations are described in Blasts documentation as part of the Chrome extension; confirm before relying on them elsewhere. Exact setup steps will be documented in the rollout guide once confirmed against current Blasts documentation.

In one paragraph

What is RestaurantBlasts?

RestaurantBlasts is an implementation of Blasts for restaurants, bars, cafes and small hospitality groups that want a direct channel to guests they have already won. Guests connect once, at a moment the restaurant already owns such as a reservation, a loyalty signup or the check, and the restaurant can then deliver encrypted Blasts about specials, events and updates directly to the guest's phone or desktop screen. It is a retention channel for known guests, not a way to advertise to strangers.

Direct answers

Can we Blast anyone who has ever eaten with us?

No. A guest must approve the connection before any Blast is delivered. Blasts is built for existing relationships, and RestaurantBlasts is built for the guests who have connected with your restaurant, not a purchased list or a marketplace audience.

That is a feature, not a limitation. It is why a Blast from you lands on a guest's screen with your name and photo instead of being filtered as marketing.

How does a restaurant establish Blasts connections with guests?

By putting the invite where the guest already is: a personal invite link in reservation confirmations and loyalty welcome emails, a 4-digit connection code or QR on the receipt, table tent or pickup bag, or personalized invitations sent to an opted-in guest roster through Amazon SES, Microsoft 365 or Gmail. The guest accepts once and receives Blasts through the iOS or Android app, a browser extension or blasts.app.

Public organization codes let a guest request a connection from printed material; your restaurant approves. Step-by-step setup will be published in the RestaurantBlasts rollout guide once confirmed against current Blasts documentation.

How are Blasts different from SMS marketing for restaurants?

Blasts have no per-message carrier fee, travel over encrypted tunnels rather than the carrier network, show your restaurant's name and photo with a Promo, Event or VIP badge, and report read acknowledgements from confirmed actions. They require the guest to connect first, which SMS does not.

What does it cost to Blast 2,000 regulars about a slow Tuesday?

A typed Blast consumes one credit per recipient, so 2,000 credits; a voice Blast from the chef consumes two per recipient. Credits are prepaid, never expire, and are available at partner pricing through BlastCredits.com.

Can we send events, polls or take a deposit inside a Blast?

Yes. Blasts supports events with a countdown and calendar attachment, interactive polls, payment links, cloud attachments, rich typed messages with images and links, and voice Blasts up to 3 minutes with auto-transcription.

Blasts also integrates with Stripe and PayPal for payments and with Calendly and Cal.com for bookings, so a wine-dinner Blast can carry the deposit link and the calendar entry together.

Will guests feel spammed?

Guests decide. They approve the connection, and at any time they can mute you for 24 hours, set quiet hours, turn on Do Not Disturb, or cut you off silently. Blasts also auto-delete after 30 days, so an old offer does not linger.

Do we need a subscription or a marketing platform contract?

No. Credits are one-time deposits with no monthly subscription requirement, and they never expire. Buy what your guest count needs and top up when you grow.

Does this work for a group with several locations?

Yes. Distribution lists let you name a group once, such as one location's regulars or the group-wide wine club, and reach every member at the same time with no per-recipient cap. Large lists can be staggered into daily waves.

Resources in preparation

RestaurantBlasts is expanding into a full rollout resource for guest retention on Blasts.

  • The RestaurantBlasts Rollout Guide: invite placement on receipts, confirmations and loyalty flows, list structure and first 30 days
  • Printable receipt, table-tent and menu-insert templates carrying your connection code or QR
  • Cost model: Blasts credits vs. SMS at your guest count and send frequency
  • Blast calendar: slow-night promos, seasonal menus, VIP first-access and event countdowns
  • Distribution list patterns for multi-location groups, wine clubs and private-dining lists
  • Restaurant pricing through BlastCredits.com

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